Ignition won't shut off
SeriousThe car stays in accessory mode or keeps electronics running after the owner tries to turn it off in park. 220 owner complaints about the 2013–2023 CX-5 describe it (9% of all we researched).
- 201327% · 53
- 201443% · 161
- 20152% · 2
- 20160.2% · 1
- 2017none
- 20180.3% · 1
- 2019none
- 2020none
- 20210.7% · 1
- 20222% · 1
- 2023none
Share of that year's complaints · number of complaints
When owners report it
68,000 mi
median of 149 owners who gave a mileage; half between 50,000 and 88,500
Did a repair fix it?
14 of 16
owners who described a repair say it didn't fix the problem (1 more say partly)
Crash, fire or injury
3
of these 220 complaints report one
In owners' words
“After stopped and put the vehicle into the park position, and pushed the start/stop button to turn off the vehicle, it would not shut off.”
“Ignition button to not allow vehicle to shut down completely unless you fidget the shifter back and forth”