Jeep Cherokee Reliability & Problems
By Adrian V. LockhartUpdated 3,173 NHTSA owner complaints researched
The 2014 and 2020–2022 Cherokee, from 3,173 NHTSA owner complaints. Data through Oct 4, 2026.
Cherokee model years
Each model year we’ve researched. Complaint counts depend on how many were sold, so they aren't a ranking.
| Year | Verdict | Complaints | Recalls | Most reported problem |
|---|---|---|---|---|
| 2014 | Serious problems | 2,647 | 13 | Drops into neutral or loses drive (23%) |
| 2020 | Serious problems | 309 | 3 | Power transfer unit or 4WD failure (50%) |
| 2021 | Serious problems | 166 | 4 | Power transfer unit or 4WD failure (46%) |
| 2022 | Serious problems | 51 | 3 | Power transfer unit or 4WD failure (39%) |