2017 Mazda CX-5 Reliability & Problems

1. 1.Screen or infotainment glitchesMinorAbout 1 in 3 complaints24,800–52,500 mi32%

   Owners describe ghost touches, a screen that operates by itself, volume or station changes, calls placed to contacts, constant beeping and navigation that stops working. Most say it happens while driving, and some while backing up. No recall is mentioned for it.

   What owners describe

   • Ghost touches21%
   • Volume or station changes15%
   • Screen acts by itself9%
   • Navigation stops working6%

   Fix

   Most common repair owners describe: display replaced (1 report).

   Mileage

   41,000 mi

   Middle half 24,800–52,500 mi · 4 reports

   Repair cost

   —

   Fewer than 10 owners report a repair cost

   How common

   32%

   47 of 148 complaints

   Crash, fire or injury

   2%

   of these complaints

   In owners' words

   “The infotainment system keeps rebooting while drive, stationary, in motion & on a city/highway”

   “Mazda won't fix my car even though they acknowledge this was a manufacturing problem.”

2. 2.Stalling or shutting off while drivingCriticalAbout 1 in 10 complaints40,000–66,000 mi10%

   Owners describe the car stalling on the highway, sometimes without warning, and sometimes not restarting. Several report a check engine light and a few mention low fuel or a fuel gauge reading wrong. A few mention recall 19V497.

   What owners describe

   • Stalls on the highway47%
   • Will not restart27%
   • Sudden loss of power27%
   • Check engine light20%

   Fix

   Most common repair owners describe: replaced fuel pump twice (1 report).

   Mileage

   60,000 mi

   Middle half 40,000–66,000 mi · 9 reports

   Repair cost

   —

   Fewer than 10 owners report a repair cost

   How common

   10%

   15 of 148 complaints

   Crash, fire or injury

   0%

   of these complaints

   In owners' words

   “My son was able to pull off to the side of the road, but was very dangerous as it was a very busy highway.”

   “The vehicle stuttered slightly and stalled, with just enough time to pull to the right shoulder and park.”

   “Without any warning, while driving on a highway at approximately 65 MPH, the car suddenly stalled.”

Watch for a touchscreen that acts on its own, ignores touches, changes volume or stations, or reboots. If the engine stutters, loses power or the check engine light comes on while you drive, have it checked soon, and avoid highway driving with a low fuel level until it is. If the car stalls and will not restart, stop driving it and get it towed. Confirm with a Mazda dealer that recall 17V744000 was done if your CX-5 has the accessory trailer hitch wiring harness.

43 problems found in all 148 complaints. One complaint can describe more than one problem, so counts add up to more than the total. Not counted as a defect: 1 describing no vehicle defect. Typical miles, repair cost and fix rate show only when enough owners report them.

• Complaints. NHTSA's owner complaint file, counted as unique complaint numbers for make MAZDA, model CX-5, model year 2017. Data through Oct 4, 2026.
• Verdict. Judged from this model year's own complaints, not against other models, using shares rather than counts. Serious known problems: one serious problem (transmission, engine or stalling, steering, brakes, airbags, fire, fuel leaks) is in a quarter or more of complaints; or a smaller but clear cluster comes with an unusual share of crash, fire, injury or loss-of-power reports or early failures; or an urgent recall or NHTSA investigation matches a top complaint. Some known problems: one of those signals on its own. No pattern of serious problems: none of them; this doesn't mean the vehicle is trouble-free. Too few complaints to judge: under 50 complaints. Why this verdict: Checked: the largest serious problem class is engine failure or stalling (stalling while driving, fuel pump and injector failures, misfires and head gasket failures), 12% of complaints; safety-related complaints are 14% (typical: 17%), and there's no do-not-drive or park-outside recall or open serious NHTSA investigation..
• No grade or class ranking. Raw complaint counts favor models that sell fewer cars, so we don't score or rank this vehicle against other models until we can adjust for sales.
• Trouble spots and history. Complaints grouped by the part owners chose when filing. The history grid counts complaints filed in each model year's first 3 years so older and newer years compare fairly; years with fewer than 3 complete years are marked too new.
• Named problems. Every one of the 148 complaints was researched and classified by its problems, severity, symptoms, repairs and any cost the owner mentions; the counts, costs and fix rates on this page are tallies of those classifications. Quotes are verbatim excerpts, checked against the original text. Engines are decoded from partial VINs with NHTSA's vPIC service.
• Repair costs and fix rates. Shown only when at least 10 owners report a repair cost, or at least 10 complaints describe whether a repair worked.
• Not adjusted for sales. Not affiliated with NHTSA. Page updated Nov 5, 2026.