2021 Mazda CX-5 Reliability & Problems
By Adrian V. LockhartUpdated All 147 NHTSA owner reports researched and classified

Pictured: 2020 Mazda CX-5 (Japanese model), same generation as the 2021 model.
NHTSA lists no safety recalls for this model year.
Owner complaints
147
9 report a crash, fire, injury or death
Recalls
0
None listed by NHTSA
Most common problem
43%
of complaints: oil consumption
Complaints per year filed
2021–2025 · peak 46
In short
No pattern of serious problemsThe 2021 Mazda CX-5 shows no pattern of serious problems: its largest serious problem class, engine failure or stalling, makes up only 3% of complaints. NHTSA has 147 owner complaints, and 9 report a crash, fire, injury or death. The most common complaint is oil consumption, with 63 reports. This model year has no recalls.
Reliability
How Reliable Is the 2021 Mazda CX-5?
This model year has a verdict of no pattern of serious problems. The largest serious problem class in the complaints is engine failure or stalling, which covers stalling while driving, misfires and head gasket failures, and fuel pump and injector failures, and it makes up only 3% of complaints. Safety-related complaints are 7% of the total. This model year also has no do-not-drive or park-outside recall and no open serious NHTSA investigation.
What does dominate the complaints is oil consumption, which is about 1 in 3 owner complaints. Owners describe a low oil light, oil low on the dipstick, and having to add oil between changes. Some say it has been happening since the vehicle was new. None of these reports described a crash, fire, injury or death as a result. For a buyer, this is mainly a nuisance and upkeep issue to check for, not a safety-critical failure pattern, though running an engine low on oil is not something to ignore.
This model year has no recalls, so nothing is officially confirmed or repaired through a recall for oil consumption. Where owners reported the outcome of a repair, none said it fixed the problem, five said it helped partly and five said it did not. Most of the repairs described were an oil top-up or an oil change. Complaints lean toward repairs that did not solve the problem, so a dealer visit may not end it.
Oil consumption is reported early. The middle report is at about 12,000 miles, and most reports fall between about 9,000 and 19,000 miles. If you are looking at a vehicle with low mileage, that does not mean it has avoided the issue. Ask whether the low oil light has already appeared, and check the oil level yourself.
These complaints show what owners chose to report to NHTSA. They do not show how many vehicles are affected, and they cannot show how a particular vehicle was maintained. A vehicle with a clean service history and a correct oil level is a better sign than any complaint count. A vehicle that has needed repeated top-ups deserves a closer look before you buy.
Top problems
The problem owners report most
Named from 147 NHTSA complaints. Open a problem for symptoms, the fix, cost and owners' accounts.
1.Oil consumptionSeriousAbout 1 in 3 complaints9,100–19,300 mi
Owners describe a low oil light, oil low on the dipstick and having to add a quart between changes, and some say it has happened since new. The middle report is at about 12,000 miles, and most reports fall between about 9,000 and 19,000 miles. No recall is mentioned in these reports.
What owners describe
- Low oil warning light52%
- Low oil before change is due13%
- Oil low on the dipstick6%
Fix
Most common repair owners describe: oil topped off (2 reports).
Repair worked in 25% of complaints that describe one (complaints lean toward repairs that failed)
Mileage
12,000 mi
Middle half 9,100–19,300 mi · 32 reports
Repair cost
—
Fewer than 10 owners report a repair cost
How common
43%
63 of 147 complaints
Crash, fire or injury
0%
of these complaints
Buying one
Should you buy a used 2021 Mazda CX-5?
What to check before you buy, based on the complaint and recall data.
Ask the seller for service records and check the oil level on the dipstick during your inspection. Ask whether the low oil light has ever come on and whether oil had to be added between changes. Run the VIN on NHTSA's recall lookup before you buy, since this model year has no recalls listed today.
- 1Still run the VIN. NHTSA lists no recalls for this model year, but recalls can be added later. Check at nhtsa.gov/recalls.
- 2Check for oil consumption. The most common complaint, in about 1 in 3 owner complaints.
- 3Get a pre-purchase inspection. An independent mechanic can spot leaks, stored fault codes and accident repairs that a test drive misses.
Mazda CX-5 model years
Which Mazda CX-5 years to avoid? Every model year compared
Early complaints are those filed in a model year's first 3 years. They follow how many were sold, so they don't show which years are better. The tag on 2021 is its verdict from our research of its owner complaints.
Crash test ratings
NHTSA 5-Star Safety Ratings.
| SUV AWD | SUV FWD | |
|---|---|---|
| Overall | ★★★★★ | ★★★★★ |
| Frontal crash | ★★★★★ | ★★★★★ |
| Side crash | ★★★★★ | ★★★★★ |
| Rollover | ★★★★ | ★★★★ |
| Rollover risk | 17% | 17% |
Owning one
If you already own one
Find your symptom, see when problems tend to show up, and check which recalls apply.
Check the oil level between changes and watch for the low oil warning light. Keep a note of how much oil you add and when, so you can show it to a dealer. Stop driving and top up the oil if the warning light comes on. Re-check the VIN for recalls from time to time.
Too few reports for a symptom finder
Only 1 symptom reached 10 reports. If something is wrong with yours, report it at nhtsa.gov/report-a-safety-problem.
Recalls
No recalls
NHTSA lists no safety recalls for the 2021 Mazda CX-5.
Reliability history
Mazda CX-5 reliability by year
Complaints filed in each model year's first 3 years, by trouble spot. Darker cells have more complaints; counts aren't adjusted for how many were sold each year.
All problems
Every problem reported on the 2021 CX-5
Every problem found in the 147 owner complaints, by area of the vehicle.
Engine
81 55%- Oil consumptionSerious63 43%typically at 12,000 mi · 25% fixed12,000–25%
- Oil leaks or low oilSerious9 6%–––
- Stalling or shutting off while drivingCritical3 2%–––
- Coolant control valve failure2 1%–––
- Ticking noise from the engine2 1%–––
- Misfires or head gasket failureSerious2 1%–––
Show 6 more engine problemsShow fewer engine problems
- Shaking when cylinder deactivation switches1 0.7%–––
- Fuel pump or fuel injector failureCritical1 0.7%–––
- Rough, jumpy driving at low speed1 0.7%–––
- Cylinder head crack1 0.7%–––
- Gasoline in the engine oilSerious1 0.7%–––
- Engine failure1 0.7%–––
Electrical
16 11%- Screen or infotainment glitchesMinor7 5%–––
- Many warning lights at onceMinor6 4%–––
- Battery drain or no-startSerious2 1%–––
- Ignition wont shut off1 0.7%–––
Body, lights & visibility
14 10%- Windshield defrost only clears the centerSerious3 2%–––
- Rear window glass shatters2 1%–––
- Paint peeling1 0.7%–––
- Paint scratches easily1 0.7%–––
- Sunroof glass shatters1 0.7%–––
- Upper taillights do not light1 0.7%–––
Show 5 more body, lights & visibility problemsShow fewer body, lights & visibility problems
- Hood flies open while drivingCritical1 0.7%–––
- Key fob buttons open the liftgate or unlock doors by accident1 0.7%–––
- Liftgate failure1 0.7%–––
- Folding mirrors fail to open1 0.7%–––
- Rattle from windshield and A-pillar1 0.7%–––
Driver aids & stability
11 7%- Blind spot monitor misses vehiclesSerious4 3%–––
- Automatic emergency braking activates for no reasonCritical3 2%–––
- Backup camera not working2 1%–––
- Adaptive cruise control accelerates instead of slowing1 0.7%–––
- Adaptive cruise radar blocked by snow on emblem1 0.7%–––
Acceleration & speed control
7 5%- Sudden or unintended accelerationCritical7 5%–––
Brakes
5 3%- Brake noise and early wearMinor5 3%–––
Transmission & drivetrain
5 3%- Rear differential failureSerious3 2%–––
- Delayed engagement pulling away from a stopSerious2 1%–––
Other
4 3%- Rollaway in park1 0.7%–––
- Car does not lock automatically when walking away1 0.7%–––
- No tow eye bolt supplied1 0.7%–––
- A/C evaporator leak1 0.7%–––
Airbags & seat belts
3 2%- Airbags deploy with no crash2 1%–––
- Airbag warning light stays onSerious1 0.7%–––
Wheels & tires
3 2%- Tire cracking or failure2 1%–––
- Tires lose pressure and go flat1 0.7%–––
Steering
2 1%- Loss of power steeringCritical2 1%–––
Fuel system & stalling
1 0.7%- Fuel gauge not working1 0.7%–––
Suspension
1 0.7%- Rear control arm rusting or breakingCritical1 0.7%–––
47 problems found in all 147 complaints. One complaint can describe more than one problem, so counts add up to more than the total. Not counted as a defect: 1 describing no vehicle defect. Typical miles, repair cost and fix rate show only when enough owners report them.
The data
Behind the numbers
Every figure comes from NHTSA's complaint file and APIs.
- Complaints
- 147
- Recalls
- 0
- Crashes
- 9
- Fires
- 0
- Injuries
- 7
- Deaths
- 0
Crashes and fires count complaints that report one; injuries and deaths count people.
Mileage at failure
Not enough data yet
Only 19 complaints list mileage; we chart this from 30.
FAQ
2021 Mazda CX-5 questions
Is the 2021 Mazda CX-5 reliable?
The 2021 Mazda CX-5 shows no pattern of serious problems in owner complaints. Its largest serious problem class, engine failure or stalling, makes up only 3% of complaints, and safety-related complaints are 7% of the total. It also has no do-not-drive or park-outside recall and no open serious NHTSA investigation.
What are the most common 2021 Mazda CX-5 problems?
Oil consumption is the most common complaint on the 2021 Mazda CX-5, with 63 of 147 owner complaints to NHTSA, about 1 in 3. Owners describe a low oil light, oil low on the dipstick and adding oil between changes. Other engine reports include oil leaks or low oil (9 complaints). Screen or infotainment glitches (7) and sudden or unintended acceleration (7) follow.
Does the 2021 Mazda CX-5 have recalls?
The 2021 Mazda CX-5 has no recalls, so there is no do-not-drive or park-outside warning either. Because recalls can be issued later, check the VIN of any vehicle you are considering at nhtsa.gov/recalls before you buy, and look again from time to time if you own one.
Does the 2021 Mazda CX-5 have oil consumption problems?
Yes. Oil consumption is the main complaint on the 2021 Mazda CX-5, at 43% of complaints, and it is rated a serious problem. Owners report a low oil light, low oil before a change is due and oil low on the dipstick. Some say it has happened since the vehicle was new. Where owners described a repair, none said it fixed the problem, and the most common was an oil top-up.
At what mileage does the 2021 Mazda CX-5 start using oil?
Oil consumption reports on the 2021 Mazda CX-5 come early. The middle report is at about 12,000 miles, and most fall between about 9,100 and 19,200 miles. A low-mileage vehicle may still have the issue, so ask whether the low oil light has come on and check the oil level on the dipstick yourself.
What should I check before buying a 2021 Mazda CX-5?
Check the oil level on the dipstick and ask for service records. Ask the seller whether the low oil light has ever come on and whether oil had to be added between changes, since oil consumption is the most common complaint. Also run the VIN at nhtsa.gov/recalls before you buy.
Is the 2021 Mazda CX-5 safe?
NHTSA gives the 2021 Mazda CX-5 an overall rating of 5 out of 5 stars, with 5 out of 5 stars for frontal crash, 5 out of 5 stars for side crash and 4 out of 5 stars for rollover. The ratings are the same for AWD and FWD. Of 147 owner complaints, 9 report a crash, fire, injury or death.
Which Mazda CX-5 years should you avoid?
No Mazda CX-5 model year shows serious known problems in owner complaints. The 2013–2014 and 2016 are worth checking carefully: complaints show some known problems. The 2015 and 2017–2023 show no pattern of serious problems. The 2024–2026 have too few complaints to judge. Every model year is compared on the Mazda CX-5 years-to-avoid page.
Methodology
How we researched this
- Complaints. NHTSA's owner complaint file, counted as unique complaint numbers for make MAZDA, model CX-5, model year 2021. Data through Oct 4, 2026.
- Verdict. Judged from this model year's own complaints, not against other models, using shares rather than counts. Serious known problems: one serious problem (transmission, engine or stalling, steering, brakes, airbags, fire, fuel leaks) is in a quarter or more of complaints; or a smaller but clear cluster comes with an unusual share of crash, fire, injury or loss-of-power reports or early failures; or an urgent recall or NHTSA investigation matches a top complaint. Some known problems: one of those signals on its own. No pattern of serious problems: none of them; this doesn't mean the vehicle is trouble-free. Too few complaints to judge: under 50 complaints. Why this verdict: Checked: the largest serious problem class is engine failure or stalling (stalling while driving, misfires and head gasket failures, fuel pump and injector failures), 3% of complaints; safety-related complaints are 7% (typical: 17%), and there's no do-not-drive or park-outside recall or open serious NHTSA investigation..
- No grade or class ranking. Raw complaint counts favor models that sell fewer cars, so we don't score or rank this vehicle against other models until we can adjust for sales.
- Trouble spots and history. Complaints grouped by the part owners chose when filing. The history grid counts complaints filed in each model year's first 3 years so older and newer years compare fairly; years with fewer than 3 complete years are marked too new.
- Named problems. Every one of the 147 complaints was researched and classified by its problems, severity, symptoms, repairs and any cost the owner mentions; the counts, costs and fix rates on this page are tallies of those classifications. Quotes are verbatim excerpts, checked against the original text. Engines are decoded from partial VINs with NHTSA's vPIC service.
- Repair costs and fix rates. Shown only when at least 10 owners report a repair cost, or at least 10 complaints describe whether a repair worked.
- Not adjusted for sales. Not affiliated with NHTSA. Page updated Nov 5, 2026.