2023 Kia Telluride Reliability & Problems

1. 1.Windshield cracks on its ownMinorAbout 1 in 5 complaints1,500–4,000 mi19%

   Owners describe a pop or loud noise followed by a crack, or a small chip that grows into a long crack within hours. It often happens during normal driving or highway driving, and some report it just days after purchase or while parked. The usual fix owners mention is a replacement windshield, and no recall for it appears for this model year.

   What owners describe

   • Chip that keeps spreading46%
   • Crack with no cause10%
   • Popping or cracking sound8%
   • Glass feels thin5%

   Fix

   Most common repair owners describe: windshield replaced (7 reports).

   Mileage

   2,000 mi

   Middle half 1,500–4,000 mi · 9 reports

   Repair cost

   —

   Fewer than 10 owners report a repair cost

   How common

   19%

   39 of 207 complaints

   Crash, fire or injury

   0%

   of these complaints

   In owners' words

   “I was driving 20 mph when I heard a loud crack, shortly after I noticed my windshield had a huge crack toward the bottom that has gotten progressively worse and affects my vision while driving.”

   “The front windshield started to crack on the upper passenger’s side of the windshield”

2. 2.Instrument cluster goes blankSeriousAbout 1 in 8 complaints188–43,500 mi12%

   Owners report the cluster going black at startup or while driving, with no speed, fuel or gear information and sometimes no turn signal or reverse sensor sounds. Several mention recall 23V298000 or a software update. That recall says the cluster may fail to display any information when the vehicle is started.

   What owners describe

   • Display goes blank80%
   • No speed or vehicle information32%
   • Fuel gauge not working16%
   • Missing turn signal sounds8%

   Fix

   Most common repair owners describe: recall repair (1 report). Recall 23V298000.

   Mileage

   15,200 mi

   Middle half 188–43,500 mi · 6 reports

   Repair cost

   —

   Fewer than 10 owners report a repair cost

   How common

   12%

   25 of 207 complaints

   Crash, fire or injury

   4%

   of these complaints

   In owners' words

   “The instrument cluster randomly turns off while driving which renders many safety features, including but not limited to the backup camera, inoperable.”

   “They say there is nothing wrong because they can't duplicate it while they have it.”

3. 3.Snow mode no accelerationCriticalAbout 1 in 12 complaints800–18,100 mi8%

   Owners describe the vehicle feeling stuck in neutral, with the engine speed not rising and the vehicle not gaining speed when the pedal is pressed. It typically follows a complete stop in snow mode, and some report being stuck in an intersection. No recall for it appears for this model year.

   What owners describe

   • Happens after a stop47%
   • No response to the pedal29%
   • Feels stuck in neutral12%
   • Clunk and jerk6%

   Fix

   Owners don't describe a consistent repair yet.

   Mileage

   1,000 mi

   Middle half 800–18,100 mi · 3 reports

   Repair cost

   —

   Fewer than 10 owners report a repair cost

   How common

   8%

   17 of 207 complaints

   Crash, fire or injury

   0%

   of these complaints

   In owners' words

   “After repeated attempts of stepping on and off the gas peddle vehicle eventually accelerates.”

   “I lost all accelration power, creating a risk of being hit or causing an accident.”

4. 4.Sunroof glass shattersSeriousAbout 1 in 14 complaints7%

   Owners describe a loud explosion-like noise followed by glass across the cabin, most often while driving, including on the highway. Some report a hole in the glass or shards thrown into the car. No recall for it appears for this model year.

   What owners describe

   • Loud bang or explosion80%
   • Happens while driving60%
   • Glass shards in the cabin20%
   • Hole in the glass13%

   Fix

   Owners don't describe a consistent repair yet.

   Mileage

   —

   0 reports

   Repair cost

   —

   Fewer than 10 owners report a repair cost

   How common

   7%

   15 of 207 complaints

   Crash, fire or injury

   0%

   of these complaints

   In owners' words

   “Kia's Consumer Affairs Department is denying warranty coverage and forcing me to file an insurance claim or pay out of pocket.”

   “Nothing hit it, there was nothing wrong with it previously and it was not being used at the time it exploded.”

Until the seat recall repair is done, the recall notice says to park outside and away from structures. Also confirm the instrument cluster software update (23V298000) and the driveshaft recall (24V214000). If the cluster goes blank while driving, or the vehicle will not accelerate from a stop in snow mode, get it checked promptly and avoid driving it in traffic until it is. A chip in the windshield can spread quickly, so have it looked at early.

65 problems found in all 207 complaints. One complaint can describe more than one problem, so counts add up to more than the total. Not counted as a defect: 10 about recall paperwork or parts delays, 5 describing no vehicle defect. Typical miles, repair cost and fix rate show only when enough owners report them.

• Complaints. NHTSA's owner complaint file, counted as unique complaint numbers for make KIA, model TELLURIDE, model year 2023. Data through Oct 4, 2026.
• Verdict. Judged from this model year's own complaints, not against other models, using shares rather than counts. Serious known problems: one serious problem (transmission, engine or stalling, steering, brakes, airbags, fire, fuel leaks) is in a quarter or more of complaints; or a smaller but clear cluster comes with an unusual share of crash, fire, injury or loss-of-power reports or early failures; or an urgent recall or NHTSA investigation matches a top complaint. Some known problems: one of those signals on its own. No pattern of serious problems: none of them; this doesn't mean the vehicle is trouble-free. Too few complaints to judge: under 50 complaints. Why this verdict: A park-outside recall (24V407000) for a fire risk in the seats; A park-outside recall (26V430000) for a fire risk in the seats.
• No grade or class ranking. Raw complaint counts favor models that sell fewer cars, so we don't score or rank this vehicle against other models until we can adjust for sales.
• Trouble spots and history. Complaints grouped by the part owners chose when filing. The history grid counts complaints filed in each model year's first 3 years so older and newer years compare fairly; years with fewer than 3 complete years are marked too new.
• Named problems. Every one of the 207 complaints was researched and classified by its problems, severity, symptoms, repairs and any cost the owner mentions; the counts, costs and fix rates on this page are tallies of those classifications. Quotes are verbatim excerpts, checked against the original text. Engines are decoded from partial VINs with NHTSA's vPIC service.
• Repair costs and fix rates. Shown only when at least 10 owners report a repair cost, or at least 10 complaints describe whether a repair worked.
• Not adjusted for sales. Not affiliated with NHTSA. Page updated Nov 5, 2026.